Helping people deal with
Wholly Australian-owned, eric Insurance is a leading general insurer with more than 20 years of experience in the automotive insurance industry. We’re all about making things better for our people, our partners and customers. As a company, we’re big enough to make a difference, but because we’re not a corporate giant (and we don’t want to be), we don’t lose sight of delivering quality products, customer service and long-term relationships.
Do right by people
Treat all people on face value and do the right thing.
We believe simple is better.
Enjoy the journey
It’s an adventure to be enjoyed by our entire team.
We love cars & motorcycles
There’s just something about them.
Our Customer Promise
At eric, we’re carefully nurturing the development of our culture to align with our business strategy, and our people are a big part of that. Having a team that embraces our values will help us deliver the results we need to be an employer of choice and achieve the business strategy.
Working with eric
We annually review salaries and periodically check the market to ensure our team members are fairly and appropriately rewarded.
We offer great discounts on motor insurance for you and your immediate family. We also have vehicle purchase deals through our partners, and annual flu shots. Get your car cleaned onsite at discounted rates (head office only).
Thinking of a different role that may suit you better? Looking to plan your progression into a new area? Ask your manager to organise a chat with the leader responsible for that department to find out what you need to do to achieve your aspirations. Ask another team member to mentor you. Let P&C know what you would like to do in the future, so they know when a position is coming up that may suit you.
Advertising internally & externally
You are encouraged to apply for new roles in the business. Where possible, new roles will be advertised internally. We will always treat you fairly, with due regard for your experience, qualifications and capabilities. We will provide feedback on how to develop skills if you are unsuccessful.
We have a great Social Club program to provide more value to you. Events, discounted offers, snacks and services are available.
Reward & Recognition
A tailored program that rewards and recognises each individual that exceeds expectations.
You and eligible family members can access confidential coaching, counselling and wellbeing services provided by Benestar on behalf of us.
If you’re a manager, you can access direct support from our leadership team, P&C or confidentially through managerAssist, a telephone advisory service paid for by us to assist you to deal with difficult or complex people issues.
Looking for development? We have partnered with Udemy to offer online learning courses. We also offer many courses relevant to our industry and we are planning to keep adding to these. Get certified for Financial Services and first aid. Attend internal training sessions. Research courses that may help with your development or have a chat to P&C for some assistance.
We strive for a culture that empowers our people to be proactive, talk straight and have brave, honest conversations.
Our entire team endorse a genuine, approachable and open door style that supports agile decision making.
As a different kind of insurance company, we passionately challenge average to lead the market with new ideas, making things better for our people, partners and customers.
We put our partners and customers at the centre of everything we do and focus on treating them fairly with value for money products and services.
Norman Newbon has served on subsidiary boards of major public companies for the past 34 years in both the motor industry with Volkswagen and Subaru and in the insurance and financial services industry with GIO, AMP and Suncorp. Norman spent 21 years with GIO in an executive capacity and he is currently a Director of StateCover Mutual Limited, MIPS Holdings Limited. Prior directorships include Chairman of the ASX listed Konekt Limited.
Paul Myers has more than 35 years’ experience in the automotive industry. Paul spent 20 years with AGC, before becoming a Director of Premium Warranties Australia and dealing in underwritten warranty insurance products as well as discretionary warranty products. Paul was also a director of Motorsure and Australian Dealer Insurance.
Robyn Bateup is a qualified Actuary with over 25 years of experience in the general insurance industry, advising corporate and government entities. Robyn is also a Graduate of the Australian Institute of Company Directors. Robyn has extensive experience in eric’s product lines, including having been eric’s Appointed Actuary prior to 2016. Among her many skills, Robyn brings risk management, governance, pricing, regulatory, financial and actuarial expertise to the Board. Robyn is currently a Director of Medical Insurance Australia Pty Ltd and has also been an elected Council member of the Actuaries Institute.
Steve Kloss has more than 25 years’ experience in business principally in the automotive sector. Steve cut his teeth in the automotive industry, by being first to market with a host of intellectual property. Steve is currently the Chief Executive officer of Pentana Solutions who specialises in the supply and development of automotive corporate systems tailored to the needs of dealerships.
Ian Miller was a former Senior Partner of Ernst & Young having been with the firm, in a variety of executive roles, over 30 years. Ian is currently a Non-Executive Director of Macquarie Investment Management Ltd and was formerly Deputy Chairman of Murdoch Childrens Research Institute.
Jenny was appointed a director of eric on 1 February 2021 and is a member of the Board Audit Committee. Jenny is an experienced Non-Executive Director, with over 20 years experience with ASX listed, government and Not for Profit entities. She currently Chairs Sandhurst Trustees Ltd, (wealth management subsidiary of Bendigo and Adelaide Bank), and is a Director of VicTrack and Chair of their Audit Committee. She is also a member of the Australian Institute of Company Directors Victorian State Council, as well as a Trustee of the Anglican Diocese of Bendigo. Prior to her appointment as a company director, Jenny worked for 10 years at international accounting firm Arthur Andersen in the Audit and Risk Management division. She periodically performs sessional teaching at LaTrobe University in Audit & Assurance. Jenny holds a Bachelor of Accounting degree. She is a Fellow of the Institute of Chartered Accountants and Fellow of the Australian Institute of Company Directors.
Malcolm has over 35 years’ experience in Financial Services holding key leadership roles in Asset & Auto Finance. Prior to joining Eric, his most recent role was to lead the Esanda Dealer Finance business through a successful sale to Macquarie Group. Previous positions include executive roles within ANZ Bank and Managing Director UDC Finance in New Zealand. Malcolm is passionate about making things better for people, partners and customers. He delivers business growth through leading strong, customer-centric teams that deliver exceptional value, underpinned by continuous improvements to technology and process to firmly manage costs. View Malcolm's LinkedIn profile here.
Sean has over 30 years’ experience as a finance professional and has held a key role at Ernst & Young specialising in financial services and consumer products across a range of disciplines. Additionally, Sean has worked as an adviser, audit partner or the Chief Financial Officer for multinational, publicly listed, government, private equity and APRA regulated entities. Currently, aside from his work with Eric Insurance, Sean also sits on the board for Benetas, a not-for-profit aged care company focused on creating relationships and aiding the community. Sean brings his experience in the development and implementation of business strategies as well as his interest in the opportunity that technology and the global markets offer. View Sean's LinkedIn profile here.
John’s career spans some 35 years in the finance and insurance industry with positions at the coal face of Dealerships, Finance brokers and on the road for a number of insurance businesses over the years. His passion was initially in the training and education space in our industry but more recently, (last 6 years), he has embraced regulatory change in both the front end compliant systems and insurance product areas. John is one of the pioneers of the genesis platform and the genesis products which have allowed eric to continue offer its customers the best of available products, providing real value and sold in a customer focussed and compliant manner.
MBA qualified, with extensive experience in senior leadership roles within Banking, Finance & Insurance, Jono’s passion lies in creating a rewarding and engaging workplace that empowers and inspires team members to create exceptional customer experiences. As General Manager, Customer, Jono is responsible for leading and developing solutions that will assist our Customer Service Consultants to provide great service and expert insurance options for new and existing eric insurance customers.
Belinda is eric’s Chief Legal Officer and Company Secretary. She is responsible for legal advice and support to all business units and works very closely with eric’s Executive Leadership Team and eric’s Board of Directors. Belinda has a Bachelor of Laws and a Bachelor of Commerce (Economics Major). She is a member of the Law Institute of Victoria, the Australian Institute of Company Directors and the Governance Institute. Belinda has significant experience acting in-house for private, public, listed and unlisted Australian based companies. She advises across all business units including finance, marketing, product, people, disputes and all other commercial matters. She manages communications and relations with regulators, investors and stakeholders.
John has over 20 years’ experience in risk management and regulatory roles across a range of industries, predominantly specializing in superannuation, general insurance and health insurance. Prior to joining eric, John was a Director of Risk, Compliance & Assurance at Bupa Australia & New Zealand. He has also held several senior roles with the Australian Prudential Regulation Authority (APRA), leading supervision teams, driving policy direction and developing APRA’s supervision strategy as a member of a range of industry committees.
Mark has had more than 20 years’ experience in the motor vehicle industry in various senior financial roles. Mark’s experience has seen him serve in the financial services, OEM and automotive parts sectors and has also held senior financial positions in the healthcare and travel industries.
Andrea is an outcome focused HR professional with over 13 years experience delivering improved business outcomes, by providing superior HR Management solutions to a diverse client group within the financial services and aged care sector. An individual that enjoys challenges, is highly organised and efficient, and is a strong communicator with a passion for learning and further development.
Craig has significant automotive industry experience working across with some strong brands including RACV, RACV Insurance, Swann Insurance and BMW Financial Services (BMW FS). Craig has worked across a number of disciplines including Sales, Alliance Partnerships, Insurance Product Management, Finance and Marketing with RACV Insurance, BMW FS and now eric. In roles with BMW FS, Craig was exposed to numerous markets across the Asia Pacific region.
Rob has over 30 years of experience aligning business needs with complex Information Technology (IT) systems. Rob combines his broad range of vendor, consulting and IT leadership experiences to help business leaders understand and address the spectrum of technology-related challenges, from strategy and technology-enabled transformation programs, operating and governance model designs, through to service improvement programs and IT operational management.