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UPDATE: Eric Insurance Remediation Program

May 2019 In September 2019, Eric announced a remediation program which outlined the steps we are taking to provide certain refunds to a number of customers for the sale of products sold up until April 2019 to addresses concerns about the past sale of motor vehicle add-on insurance through motor dealerships. Since our announcement, we have been proactively communicating with our customers who are entitled to a refund or an offer over the last eight […]

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Eric – Changing the way we support our partners through these challenging times

The recent unprecedented event that is COVID-19 (Coronavirus) has resulted in us modifying the way in which we interact with and support our partners as we go through this difficult period.   I would like to make it clear to all our dealer groups, brokers, OEM’s and salary packaging partners that Eric remains committed to providing valued support over the coming months.  We have modified our approach through the utilisation of technology-based support systems including:  […]

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Eric’s Response to COVID-19

The impact of COVID-19 has thrown much of the world into uncharted territory. As an Australian operated insurer, Eric Insurance remains committed to providing the dedicated service and support that our customers rely on – now more than ever. For Eric, it is business as usual as all our staff work remotely to navigate the challenges presented by the coronavirus pandemic. Our top priority is the health and safety of our staff and the broader […]

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Eric Customer Bushfire Support

Eric Insurance extends its thoughts and sympathies to the people and communities that have been affected by the devastating bushfires that continue to burn across Australia. We also want to thank the fire fighters, volunteers and emergency service personnel for the immense effort they are undertaking to support communities in these areas. As a proud Australian company committed to helping people deal with the unexpected, Eric Insurance has pledged to support all customers who have […]

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Eric Insurance Remediation Program

September 2019 Eric Insurance has been working with the Australian Securities and Investment Commission (ASIC) to address concerns about the past sale of motor vehicle add-on insurance through motor dealerships. Following discussions with ASIC, Eric has agreed to provide certain refunds to a number of customers for the sale of products sold up until April 2019. Eric is committed to addressing the concerns raised by ASIC by providing insurance products that: provide value for customers, […]

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