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Eric Customer Bushfire Support

Eric Insurance extends its thoughts and sympathies to the people and communities that have been affected by the devastating bushfires that continue to burn across Australia.

We also want to thank the fire fighters, volunteers and emergency service personnel for the immense effort they are undertaking to support communities in these areas.

As a proud Australian company committed to helping people deal with the unexpected, Eric Insurance has pledged to support all customers who have been affected by the bushfires as well as customers who are directly employed or volunteering to support the emergency relief.

To ensure our impacted customers receive immediate support and relief during this time of hardship, Eric Insurance will:

  • Waive all excesses applicable for customers in the affected areas with Motor Vehicle or Motorcycle Insurance claims as a direct result of the bushfires
  • Deliver an immediate payment of $500 for bushfire related Motor Vehicle claims to cover personal effects
  • Provide a payment of $500 towards emergency accommodation to our Motor Vehicle & Motorcycle Insurance customers with bushfire related motor vehicle or motorcycle claims who have also lost their home as a direct result of the bushfires
  • Provide payment relief to Emergency Services volunteers in the affected areas, who have existing Pay by the month Motor Vehicle and Motorcycle Insurance policies

Eric Insurance will also support any customers who come into hardship as a direct result of the bushfires. These customers can call us directly should they require support with existing insurance premium obligations.

Our number is 1800 999 977 or emails us at

We hope our efforts, in some small way, help those dealing with the unexpected now and in the weeks and months ahead.


Malcolm Tilbrook
Chief Executive Officer