By now all of you would have read a multitude of opinions on the impacts arising from recommendations in the Final Report of the Financial Services Royal Commission. From Eric’s perspective, there were no surprises in this Report and the critical need to focus on customer outcomes was emphatically reinforced across the entire Final Report. From the issue of the three ASIC reports on the add-on insurance space, the first being in February 2016, we … Continue reading Financial Services Royal Commission Final Report – what’s next?