Car warranty insurance from eric
If your car has a mechanical or electrical fault, eric can help get you back on the road to the things that matter, removing the inconvenience and reducing the financial burden on you.
Let us take care of the repairs, you focus on being you.
eric Car Warranty Insurance products can provide cover for the mechanical breakdown of over 4,000 components. We offer 3 levels of cover – 5 Star, 4 Star or 3 Star – to help you find the car warranty insurance that works for you. Finding the right used car warranties has never been easier, thanks to eric!
Find a local dealer or broker who can provide a quote for our Car Warranty Insurance. Click here to find your nearest authorised dealers and brokers.
eric offers 12, 24 or 36-month terms with coverage to suit you and your vehicle. Note that the warranty term limit is dependent upon the age of the vehicle and kilometres travelled at the time of purchase.
We’ll cover towing costs up to $100 for any one claim, and up to $300 during the period of insurance.
Up to a maximum of $500 in total during the period of insurance if your car is immobilised more than 100kms from your home and repairs are not completed on the day eric authorised repairs.
The maximum amount payable under this insurance cover during the period of insurance is limited to the market value of your vehicle irrespective of the number of claims made under this insurance cover. With 4 star cover, the maximum benefit applicable per claim is $5,000. With 3 star cover, the maximum benefit applicable per claim is $2,500.
With 5 star and 4-star cover levels, all components are covered except those specifically identified under the heading ‘What you are not insured for’ in the PDS are excluded. The 3-star level covers the components of your car specifically identified under the heading ‘Cover Provided’ in the PDS. All other components are excluded.
Up to a maximum of $500 in total during the period of insurance if your car is immobilised for more than 2 consecutive days after authorised repairs.
Depending upon the market value of the vehicle, up to a maximum one-off benefit of $5,000 towards the cost of expenses incurred due to the total loss, such as additional travelling costs, meals or phone calls.
What you need to get started
Are you eligible for used car warranties or mechanical warranties with eric? Read the following general eligibility rules below to find out if your application is likely to be successful:
The policy holder should be at least 18 years of age, the registered owner of the motor vehicle and must meet the eric underwriting criteria.
Want specialist cover?
We don’t expect a standard policy to suit everyone, which is why we offer extra cover for your vehicle with our specialist products. Choose the options that match how you drive.
Equity Protection Insurance
Insurance to help protect you after a total loss.
Tyre and Wheel Cover
Cover for motor vehicle tyre punctures and wheel damage not caused by an accident.
Loan Payment Protection
Specialist cover for when you need support with your repayments.
What our customers say
Your cover will commence on the later of the date that the Manufacturer Warranty expires, or the date that the Dealer Warranty expires. If no Manufacturer Warranty or Dealer Warranty exists, your cover will commence on the earlier of the expiry of 90 days after the Schedule is first issued to you, or when your vehicle has travelled 5,000 kilometres from the date of purchase of your policy. Refer to your PDS as the commencement of cover can vary.
The service requirements of the warranty state that the vehicle must be serviced and maintained as per the manufacturer requirements. Refer to your PDS. If you cannot service your vehicle on time, call 1800 999 977 and select option 3 for warranty claims.
If you sell your car privately, the warranty insurance can be transferred to the new owner. Complete the transfer form and or receiving the transfer fee and copies of the vehicle service records, transfer will be arranged. The transfer of the warranty is at the discretion of Eric Insurance. Note: The transfer form does not apply for AUDI or FCA warranty polices.
To lodge a claim, take your vehicle to your repairer and make them aware that you have a warranty with eric. Ensure that they contact us on 1800 999 977 (option 3 for warranty claims) before they carry out any work.
We allow you to choose your repairer, however, your repairer must contact us before any repairs are carried out. In addition, we will only cover repairs authorised by a licensed repairer. A licenced repairer is an automotive mechanic from a registered mechanical automotive repair business employing at least one fully qualified automotive mechanic and who has the relevant equipment and skills to carry out all maintenance and repair work to the standard of the manufacturer of the vehicle. It does not include you or a Family Member.
Upon acceptance of your claim, you may claim for car rental by submitting receipts or invoices up to the policy limit. Refer to your PDS as cover & conditions may vary.
Please use a transactions account for any direct debit payments as we are unable to take payments from a saving account.
If you originally set up your policy with a savings account, you can change this by contacting our Customer Service team on 1800 999 977 or through our online form here.
Don’t forget to make sure you have enough money in your account so that your payment is successful!
The information on this page is a summary only. Please ensure you read the relevant PDSs for full terms, conditions, exclusions and key factors that influence the cost before proceeding with a quote or to purchase.
These Motor Vehicle Warranty Insurance products are issued by Eric Insurance Limited ABN 18 009 129 793 AFSL 238279 (eric). This website may contain general financial product advice that does not take into account your personal financial circumstance.