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Return To Invoice Insurance (RTI)

The depreciation of a motor vehicle might leave you exposed in the event of a total loss or if your car is stolen and not recovered.

eric’s RTI shortfall benefit provides critical coverage to bridge the gap between the value paid by the insurer and the initial purchase price helping avoid added unexpected out of pocket costs.

Key Benefits


Maximum Benefit

If your vehicle is declared a total loss by your comprehensive vehicle insurer, eric will pay:

  • you up to the Maximum benefit for the cover option you have chosen as shown on your policy
    schedule if the vehicle is not financed, or
  • the remaining balance due under the finance contract to the financier up to the Maximum benefit for the cover option shown on their policy schedule if the vehicle is financed. eric will also pay you any difference between the payment to the financier and the Maximum benefit.

If you accept a reduced claim settlement amount from your Comprehensive Vehicle Insurer, we may reduce your Claimable Amount by the same proportion.


Replacement Vehicle Benefit

If your vehicle is replaced following a total loss payout under your comprehensive vehicle insurance
policy, eric will pay a benefit of up to $2,000 for private expenses incurred as a result of the total
loss, for example:

  • incidental expenses – accommodation, taxis, meals, phone calls.
  • personal items – phones, laptops/tablets, clothing, golf clubs, clothing.

However, this does not include costs directly associated with any property mortgaged to the financier.



  • You must be at least 18 years of age at the commencement of the Period of Insurance;
  • You must be the registered owner of the Vehicle;
  • During the Period of Insurance your Vehicle must be covered by Comprehensive Vehicle Insurance;
  • Your Vehicle must have no more than 2.0 tonnes carrying capacity;
  • At the time of applying for this insurance your Vehicle must be equal to or less than 6 years old from date first registered; and The Vehicle Purchase Invoice Price must not exceed $90,000 at the date of purchase.
  • Vehicle must not be used for excluded purposes (hire / taxis / rental vehicles / rideshare / courier / delivery, including fast food delivery)

Find Out More

The information on this page is a summary only. For full terms, conditions, exclusions and key factors that influence the cost, please refer to the Product Disclosure Statement (PDS).

Ask your dealer or broker today!

Return To Invoice Insurance (RTI) is only distributed by our Authorised Representatives. Ask your dealer or broker today if they are an eric Authorised Representative.

Frequently Asked Questions

I have paid out my loan to the Financier. Can I cancel my Return To Invoice Policy?

The policy can be cancelled with a written request and if a payout completion letter is forwarded. Any applicable rebate left on the policy will be refunded to the insured..

Can I give someone authorisation to discuss my policy or make changes on my behalf?

Any person can be authorised to amend the policy as long as they have written permission from the main insured to do so. Authorisation can be provided via e-mail to quoting the policy number, or via mail to PO Box 9106 Scoresby Victoria 3179.

How do I update my direct debit details for the payment of policy premiums?

You can contact us directly via e-mail at or via phone on 1800 999 977.


Return To Invoice Insurance (RTI) is issued by Eric Insurance Limited ABN 18 009 129 793 AFSL 238279 (eric). This website may contain general financial product advice that does not take into account your personal financial circumstance.