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Tagged: Announcement

Eric – Changing the way we support our partners through these challenging times

The recent unprecedented event that is COVID-19 (Coronavirus) has resulted in us modifying the way in which we interact with and support our partners as we go through this difficult period.   I would like to make it clear to all our dealer groups, brokers, OEM’s and salary packaging partners that Eric remains committed to providing valued support over the coming months.  We have modified our approach through the utilisation of technology-based support systems including:  […]


Eric Customer Bushfire Support

Eric Insurance extends its thoughts and sympathies to the people and communities that have been affected by the devastating bushfires that continue to burn across Australia. We also want to thank the fire fighters, volunteers and emergency service personnel for the immense effort they are undertaking to support communities in these areas. As a proud Australian company committed to helping people deal with the unexpected, Eric Insurance has pledged to support all customers who have […]


Eric Insurance Remediation Program

September 2019 Eric Insurance has been working with the Australian Securities and Investment Commission (ASIC) to address concerns about the past sale of motor vehicle add-on insurance through motor dealerships. Following discussions with ASIC, Eric has agreed to provide certain refunds to a number of customers for the sale of products sold up until April 2019. Eric is committed to addressing the concerns raised by ASIC by providing insurance products that: provide value for customers, […]


Eric Insurance welcomes new legislation designed to improve consumer outcomes.

Over the past 6 months I have been asked by our partners many times about whether Eric will continue to offer the full range of products via our dealer, OEM and salary packaging partners.  In short, the answer is a strong YES……we remain fully committed to providing a range of products that provide better outcomes for consumers and promote the long-term sustainability of the add on insurance industry. To that end, we welcome two important […]


The genesis Programme

I am excited to announce that the rollout of our new ‘genesis Sales System’ is underway and the feedback to date is extremely positive. As Eric’s key tool to respond to the changing regulatory environment and to ensure we exceed customer expectations, we have spent the last 2 years developing and testing genesis. We have drawn on experience and trends overseas, consulted with local dealers and had open dialogue with regulators to ensure we meet […]



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