Specialist cover to help with unexpected costs
If your vehicle is stolen or damaged beyond reasonable repair, eric’s Total Assist Insurance (TAI) can give you added financial protection to cover the additional costs that may be incurred over and above what your comprehensive insurer pays out. Expenses could include the claim excess, new car on-road costs and any personal items lost such as sunglasses, child seats and tools. We also cover any other costs incurred as a result of the accident such as medical or pharmaceutical.
If your comprehensive vehicle insurer pays out the agreed or market value to you following a total loss, we will pay you for out of pocket expenses incurred because of the total loss, up to your preselected Maximum Policy Benefit.
Upon provision of receipts, eric will pay for items such as related travel and accommodations, car hire, taxis and phone calls.
What you need to get started
Are you eligible for a TAI quote with eric? There’s certain information that we require and some rules that apply:
a caravan; a trailered pleasure craft; campervans; or any other vehicle approved by us.
Want specialist cover?
We don’t expect a standard policy to suit everyone, which is why we offer extra cover for your vehicle with our specialist products. Choose the options that match how you drive.
Used Car Warranty
Explore policies with 12, 24 or 36-month terms and coverage to suit you and your used vehicle.
Tyre and Wheel Cover
Cover for motor vehicle tyre punctures and wheel damage not caused by an accident.
eric can be there to protect you and your vehicle when the unexpected happens.
What our customers say
You can make a quick and easy claim online. You can download the claim form, complete it and send it to us as soon as possible. For assistance with completing the claim form, contact us on 1800 999 977. Send us your fully completed claim form via EMAIL (email@example.com), POST (PO Box 9106 Scoresby VIC 3179). We will also require a copy of your Comprehensive Insurance settlement letter, confirming that the vehicle has been settled as a Total Loss.
You can cancel your policy by phone, email, or by writing to us. You can also use our form on the Contact Us page to submit a cancellation request. After receiving your request, we will then confirm the cancellation of your policy to you.
Any person can be authorised to amend the policy as long as they have written permission from the main insured to do so. Authorisation can be provided via e-mail to firstname.lastname@example.org quoting the policy number, or via mail to PO Box 9106 Scoresby Victoria 3179.
You can contact us directly via e-mail at email@example.com or via phone on 1800 999 977.
Ask your dealer or broker today
Total Assist Insurance (TAI) is only distributed by our Authorised Representatives. Ask your dealer or broker today if they are an eric Authorised Representative.
Please refer to your PDS provided at the time of purchase of your insurance for the full terms and conditions applicable to your policy.
The information on this page is a summary only. For full terms, conditions, exclusions and key factors that influence the cost, please refer to the Product Disclosure Statement (PDS).
Total Assist Insurance (TAI) is issued by Eric Insurance Limited ABN 18 009 129 793 AFSL 238279 (eric). This website may contain general financial product advice that does not take into account your personal financial circumstance.