for the unexpected
Everyone is different, and when it comes to car or motorcycle insurance online, we all have individual needs and priorities.
That’s why eric offers a range of industry-leading products to cover a variety of circumstances.
So, when the unexpected happens (usually at the worst possible time), you know you have the right cover.
Tips & tidbits
Choose eric because...
When customers contact us, they know they’re dealing with a company that is locally owned.
But that ensures we don’t lose sight of delivering quality products or building long-term relationships.
From our operations team to our sales team, board and shareholders, we love the motor industry.
What our customers say
Ensure that you provide a detailed incident description, including details of any other party involved. We’ll also require a copy of the front and back of your drivers licence as well as the licence of anyone driving the car or responsible for the car at the time of the accident. We may also request additional information and documentation to assist with the processing of your claim.
You can lodge a Motor Vehicle claim in one of three ways:
1. Call 1800 999 977 during business hours to lodge a claim over the phone, or
2. Lodge your Motor Vehicle claim online, or
3. Download a claim form from our website, complete it and either email it via firstname.lastname@example.org or post it to PO Box 9106 Scoresby VIC 3179.
If you’ve been involved in an accident and have received a demand for payment from the other person (or their insurer), call us on 1800 999 977 as soon as possible to lodge a claim.
If you’ve already lodged a claim, send us any demand for payment that you have received via email (email@example.com) or post (PO Box 9106 Scoresby VIC 3179).
Do not admit, deny or negotiate any claim with any person without eric’s prior consent or approval.
Notify the Police and then eric immediately if your motor vehicle is stolen, maliciously or intentionally damaged. If your vehicle has been recovered after a theft, it should not be driven until it has been assessed by us.
We have a network of recommended and preferred repairers from which you can choose to repair your vehicle. We will only pay repairs to a licenced repairer authorised by us. You can choose a repairer outside our network however, we may not authorise the repairs and we will then pay you the reasonable cost of repairs as determined by us, based upon quotations from repairers we choose.